Concierge
We'll move it for you
Got a large or complex migration — or simply don't want to run it yourself? Hand it to us. You grant access, we do the whole thing, and you get a report proving every file landed.
$299 from, one-timeDone for you
Flat price for a standard move — one source to one destination, up to 2 TB. Bigger or multi-account jobs are quoted up front, with no obligation. Plus VAT or sales tax where it applies.
What's included
- We run the full copy. You connect the two accounts (or we walk you through it); from there we handle the whole transfer and monitor it to completion.
- Verification report. When it's done you get a summary — file counts and checksums — so you can see that what's on the destination matches the source.
- We re-run anything that changed. If files were added or edited while the move was running, we do a final pass so nothing is missed.
- Direct email support throughout. You deal with a person, start to finish — no ticket queue.
How it works
- Send the enquiry above with a rough idea of the move.
- We reply within one business day with a fixed quote and a short plan.
- You approve, we send a Stripe invoice, and we schedule the run.
- We execute, verify, and send you the report. Done.
What it doesn't cover
- Recreating sharing or permissions. CloudRaft is copy-only — we move the files, not each cloud's share settings. Tell us if that matters and we'll advise.
- Ongoing sync. Concierge is a one-time move, not a continuous mirror.
- Touching your source. As always, we only ever copy — we never delete, move, rename, or modify your original files. (See Security.)
Prefer to do it yourself?
Most migrations don't need concierge — our self-serve passes handle them in a few clicks, from a free 10 GB test up to a 5 TB Business pass. See Pricing.